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Service, Shipping, Prices, Upgrades & Warranty
All prices are subject to change without notice.
Please use one of the payment options from below:

Shipping and order confirmation:
All orders are confirmed, verified and security checked before being shipped. This takes 1-4 working days depending on the payment type and information needed and provided, we can confirm product  availability the same day if the order processes by 6:00pm EST. Delivery times begin after verification approval, in the case of fund transfers it begins once we receive the funds, in the case of a credit card it is once the funds are received from the processing bank, this is usually about 2-4 days. If a product is listed on our site and is available for purchase - that means we have it available for purchase and can ship it to you immediately after your order is verified and your item is manufactured and shipped.
 

Please allow 2-4 days  for the order process depending on your location.


All orders are shipped pre-paid and direct. Shipping costs and customs clearance (not fee's) are fixed according to the item. This includes delivery and confirmation receipt service. We accept all international orders except Indonesia due to the very high rate of fraud. Buyers from Indonesia will need to make payment via Money Orders or COD only.

We accept the following major credit cards: Visa, MasterCard, Discover, American Express, .

There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (as they appear on your credit card statement). Incorrect information may cause a delay in processing your order or failure to complete your order request.
 

While we make every attempt to fill all orders placed, some items may be delayed or backordered. If this is the case, you will receive notification via email.

If you do not wish to wait due to the delay or backorder, you may request a cancellation for your order, provided that the item(s) has not shipped. If we do not hear from you before we ship the item(s), we will assume you have agreed to the shipment delay.

If we cannot deliver your item(s) within 8 days of the payment date, delay notice or backorder notification (whichever is greater), a cancellation will be processed automatically. You will receive a prompt refund for any unshipped portion of your order. Please allow up to two billing cycles for the refund credit to appear on your credit card statement if you used a credit card.

All prices are subject to change without notice.

Price Protection: We offer 60 day price protection, it is up to "YOU" to review the site for price changes just the same as you would at any department store. If you find a price lowered or an item goes on sale you have to notify us with your order details.

Upgrade Policy: You may upgrade your purchase to a higher grade product at any time within the first 30 days after delivery for a full credit as long as you return it to us and it is returned still in factory packaging. If the product is used or damaged this policy will not be honored.

 
 

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Copyright 2001 - 2003

 Customer Care


Products:

Datejust

Daydate

Daytona

Submariner

Yacht Master

Other Brands

Accessories

Custom Orders

Testimonials:
(From Real People!)

Thank you Gentleman, I have received the merchandise and am  very pleased.   Thank you again and  I hope we can do further business.
R. Rivera

Beatiful site. I love the photo albums, the prices are great, the quality couldn't be better and the service is better than what you'd get at the Waldorff Astoria!
R. Magoon