| The faith of our products extends
the warranty!
Your beautifully crafted
and exclusive replica is made only from the highest quality
material and craftsmanship. It is guaranteed to flawlessly
excel in endurance and eye appeal. Don't be fooled by low
quality replicas made from countries with cheap workmanship
such as China or Thailand! An easy indication is the
ridiculously short period of warranty that other sellers may
try to offer you (such as 60 days or 90 days, or in some
instances, as short as 30 days). The quality of your replica
is reinforced with a whopping 180-day to 12 month warranty!
90 & 180 Day, 12
Months Limited Warranty
Manufacturers' defects are covered under the warranty. This
does not include water damage, intentional damage, or
general wear and tear (such as scratches, fading of the
gold, etc.). Although certain watches (Rolex) are
water-resistant to a certain degree, we suggest keeping it
away from water whenever possible, and make sure the crown
is always screwed in tight so moisture does not get in.
To obtain a return please
use the
Contact Us form and in the comment area
"Comments, Order inquiry/Tracking or Questions" be sure to
explain that you would like a return and why you are
returning the item. We will then email you back a return
address and a RMA number. DO
NOT SEND YOUR PURCHASE BACK TO THE RETURN ADDRESS ON THE
PACKAGE UNLESS YOU ARE ADVISED TO DO SO!
You must email us
with a tracking number after your product has been shipped.
When we pick up the returns, we will be looking for your
tracking number. Packages without tracking numbers emailed
to us in advance will be returned to the customer.
Although the gold plating is very thick (triple plated on
Swiss products), we cannot determine how you will wear the
watch. Therefore the plating of the gold is not covered by
the warranty Watches cannot be tampered with in any way. All
watch cases are installed with a tamper-proof seal. If you
open up the watchcase and the seal is broken, all return
policies are void for the watch. Please do not have any
other jewelers work on the watch or open it.
If your product cannot be repaired, we will send you a
replacement of the exact same model. If that model is out of
stock, then you can choose another product of the same
value.
Please insure your return. We are not responsible for
Intentional shipping damages.
Crown/stem damages are not covered.
In most cases, crown/stem damages results from the customer
pulling extremely hard at the stem, thus jamming the
movement. However, if the crown/stem damage is due to a
manufacturers' defect, we will gladly repair/replace your
product
Allow 2 to 5 weeks to receive your repaired product
The product is subject to final inspection before it is
repaired/exchanged.
NOTE: Improper repair or
warranty service performed by someone other than the factory
will void this warranty.
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